About us
History and background
BC is a group of companies with over 35 years of experience in the maritime and tourism sector, and has been a pioneer in providing ground services for shipping lines in Spain. With a presence in the main Spanish ports, we have earned national and international renown for our excellence and dedication to service.
Business Areas and Notable Projects
Five specialised business areas: Our holding company has been key to the growth of the cruise industry in Spain, offering comprehensive services ranging from ship consignment to tourism activities.
○ Certifications and Partnerships: Our quality seals and strategic partnerships endorse our commitment.
○ SUSTOUR: We are part of an EU-funded project that supports tour operators and travel agents in improving sustainability.
Innovation and Sustainability:
Quality, Environment and Continuous Improvement
We have a Quality and Environmental Management System in place to optimise processes and minimise impacts.
As pioneers in sustainable development, we were the first company in Spain to be certified by Travelife.
As part of the Alsa Group, we have adopted the OPERATE methodology (4Ds) and disseminate our Quality, Environmental and Sustainability Policy.
Corporate Social Responsibility
Ethics and responsibility are pillars of our business philosophy. We are proud to collaborate in initiatives such as Cursa de la Dona, Fundació Osona, Caritas and AECC, boosting our social commitment both nationally and internationally.
Mission, Vision and Values
Mission: to facilitate all official, operational and logistical procedures for our customers, offering a friendly and personalised service. Our philosophy is based on trust, transparency, experience, resilience and commitment in all our operations.
Vision: To offer a wide range of operations backed by 35 years of experience and the trust of leading national and international companies. This is our greatest value proposition to our customers.
Values:
- Customer focus: We prioritise our customers’ needs and preferences, ensuring that their satisfaction is at the heart of everything we do.
- Integrity: We act with honesty and transparency, building trusting relationships with our customers, partners and employees.
- Innovation: We embrace creativity and innovation, constantly seeking new ways to improve our services and enrich the travel experience.
- Sustainability: We are committed to promoting responsible tourism practices that protect the environment and support local communities.
- Teamwork: We believe in the power of collaboration and foster a supportive work environment, where every team member contributes to our collective success.
Our Team
Our people are at the heart of BC. We have experienced professionals based in Spain, Portugal and the UK, whose positive and proactive outlook ensure service excellence.